Contract Operations Specialist

Summary

Join Veeva Systems as a Contracts Operations Specialist on the Services Engagement team to support the contracting process for customers in Europe by preparing accurate and cohesive contracts. This is a full-time permanent role with Veeva.

Requirements

• Bachelor’s degree or equivalent relevant work experience
• 2+ years of experience supporting contract development and/or contract operations in a dynamic, B2B environment
• Strong attention to detail and accuracy; expert formatting, editing, and proofreading skills
• Exceptional organizational, project, and time management skills
• Able to effectively prioritize activities, and work successfully under time-sensitive deadlines
• Strong proficiency in Microsoft Suite (Word, Excel, PowerPoint)
• Self-motivated and self-managed, with an ownership mentality
• Team player, able to work both collaboratively and independently
• Excellent written and verbal communication skills in English

Responsibilities

• Create and update Managed Services (post-implementation) contracts (SOWs and Change Orders) that address customer needs and ensure alignment with Veeva policies and processes
• Manage contract-related processes – from initial request and customer communication to final execution – to ensure timely and compliant contracts
• Coordinate the contributions of contributing team members (i.e., Professional Services, Managed Services, Sales, as needed)
• Generate the customer contract and manage workflow through the contracting process (i.e., draft, review, approval, execution, staffing)
• Format, proofread, and edit the contracts for accuracy, clarity, readability, and compliance with Veeva policies
• Maintain contract templates and processes for the timely and effective completion of Statements of Work, Change Orders, and related contracts
• Proactively manage a workload that includes responsibility for multiple contracts and other tasks, as required, in a dynamic, deadline-driven environment
• Ensure all contract timelines are met

Benefits

Work Anywhere company, supporting flexibility to work from home or in the office