Operations Coordinator

Summary

Join The Sales Factory, a rapidly growing B2B company, as an Operations Coordinator. You will play a pivotal role in optimizing operations by developing and implementing standard operating procedures (SOPs), managing reporting processes, and ensuring executive team alignment. This role requires strong organizational skills, experience supporting executive teams, and proficiency in various software applications. You will be responsible for executive coordination, project management using Trello, and providing administrative support. The Sales Factory offers competitive compensation, a performance-based bonus package, comprehensive benefits, and opportunities for professional development.

Requirements

• Minimum of 2 years working in a fast-paced organization, with at least 2 years supporting executive teams in task management
• Experience in a startup environment is essential
• Proficiency in Trello, HubSpot, Google Drive, and Excel
• Exceptional attention to detail and the ability to manage multiple priorities effectively
• Strong verbal and written communication skills, with the ability to interact professionally with all levels of the organization
• Demonstrated ability to take initiative and drive processes to completion

Responsibilities

• Create and implement SOPs to streamline company operations, and maintain an accessible SOP repository for training and onboarding purposes
• Develop and manage weekly and monthly reporting across Account Management, Account Executives, Administration, and Executive tasks to ensure data-driven decision-making
• Follow up with executives to ensure adherence to tasks and deadlines, facilitating effective communication and accountability
• Follow up with executives and key team members to ensure they adhere to tasks, deadlines, and project deliverables. Implement tracking mechanisms to ensure accountability and successful project execution
• Develop Trello boards to track key performance indicators (KPIs) and due dates across all departments, providing weekly summaries to the CEO
• Perform executive assistant tasks as needed to support the leadership team

Benefits

• Competitive compensation
• A performance-based bonus package
• Comprehensive benefits, including health and dental coverage
• Opportunities for professional development and career advancement