TechnologyAdvice is hiring a
Client Success Coordinator

Summary

Join our team as a Client Success Operations Coordinator and help us deliver exceptional client experiences. As a key member of our Client Success team, you'll own the behind-the-scenes, administrative tasks that keep our clients happy. If you're detail-oriented, organized, and can prioritize important tasks, we'd love to hear from you.

Requirements

• Organized and detail-oriented
• Familiarity with Salesforce, or other CRM tools
• Google Sheets or MS Excel champion
• Excellent communication skills through Email, phone and in person
• Excellent time management skills and ability to multitask while upholding a high level of accuracy
• Thrives on continuously pivoting strategies to drive business needs forward
• Creative, problem solving ability
• Able to work in the US hours
• Must have a working laptop/pc and internet and back-up connection

Responsibilities

• Setting up programs in Salesforce - ensuring all details are entered correctly in our CRM
• Creating and editing landing pages in Unbounce
• Creating client-facing reports in Infogram
• Assisting with proposals
• List analysis for proposals
• Custom ad hoc reports
• Quickly respond to Client Success counterparts to ensure all tasks are being completed

Benefits

• Enrollment in Philippine statutory benefits
• Healthcare reimbursement
• Company holidays to include all regular holidays declared by the Philippine government
• 14 days annual paid time off
• APAC First Friday speaker series where you can earn a bonus for presenting
• APAC Virtual Events
• Ongoing career development opportunities, mentorship program, and more