Clinical Operations Associate

Summary

Join Virta Health's Clinical Enablement team as an Operations Associate and play a key role in ensuring smooth patient-provider assignments, managing compliance tasks, and supporting enrollment processes. This dynamic role requires strong organizational and problem-solving skills within a collaborative environment. You will manage provider panels, ensure compliance with prescription authority, and assist with Final Medical Approval (FMA) processes. Flexibility and support across various projects are essential. The ideal candidate possesses 2+ years of experience in healthcare operations and excellent communication skills. Virta offers a values-driven culture and competitive compensation.

Requirements

• 2+ years of experience in operations or generalist roles within healthcare or similar fields
• Strong organizational skills with a keen attention to detail and a proactive, problem-solving mindset
• Excellent communication and collaboration skills for cross-functional teamwork
• Adaptability to work effectively in fast-paced, dynamic environments

Responsibilities

• Manage patient assignments to maintain balanced provider panel sizes and optimize care capacity
• Assist in panel rebalancing, collaborating with the team to adjust assignments based on provider availability and patient needs
• Ensure full compliance with prescription authority and manage application submissions in states where vendor support is unavailable
• Create, maintain, and update collaborative agreements between MDs and NPs
• Track and input RN licenses, Medicare/Medicaid enrollments, and manage revalidation processes
• Support credentialing deployments to ensure providers are set up for patient care and billing compliance
• Assist with Final Medical Approval (FMA) processes, ensuring timely patient onboarding
• Serve as a point of contact for Enrollment and cross-functional partners, fielding queries and streamlining communication
• Help the Enrollment team manage incoming requests and issues, assisting in the coordination of smoother operations
• Provide additional support as needed across various operational functions, helping the team adapt to new challenges and demands as Virta scales
• Gain a thorough understanding of Virta’s operational workflows for panel management, compliance, and enrollment
• Build strong working relationships with cross-functional teams in Enrollment, Credentialing, and Compliance
• Begin identifying opportunities for workflow improvements and contribute to process optimization efforts

Preferred Qualifications

• Familiarity with healthcare compliance requirements or provider management tools (not required)
• Experience supporting operational workflows in complex, regulated environments

Benefits

Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $55,000 - $66,000 per year