Sales Operations Associate

Summary

Join Fella Health as a Sales Ops Associate and work alongside the Program Lead to optimize sales and organic growth. You will build automations, create reports, manage daily tasks, and contribute to process improvements. This fully remote role requires fluency in English, experience with no-code tools, and a strong ability to learn and solve problems systematically. The ideal candidate is highly organized, comfortable with ambiguity, and possesses a growth mindset. Fella Health offers competitive compensation, including equity, PTO, comprehensive medical insurance, and personal development and wellness budgets.

Requirements

• Be fluent in spoken & written English
• Have experience using no-code tools (i.e. zapier) to create and maintain automations
• Have at least some novice coding experience
• Be an autodidact with impressive speed and resourcefulness. Regularly teach yourself the skills you need from scratch
• Don’t hesitate to get your hands dirty in the trenches. Not be too pretentious to grind it out
• Be highly organized and can complete multiple projects concurrently. Be able to be given a rough outline of what's needed, and have the wherewithal to stitch together exactly what's needed to cut down on wasted times across areas
• Calmly handle uncertainty and rapidly changing situations
• Think in and build out systems. In solving a problem recognize the underlying system, then focus on improving the system itself to fix the true cause of an issue, automating where possible

Responsibilities

• Work closely with our Success Lead (Jordan) to help run the sales and organic growth teams & improve our processes
• Help build out automations in all areas that Jordan DRI for, starting with tidy CRMs
• Fact check metrics + processes to make sure everything's running smoothly, doing ad hoc deep dives and creating daily reports for all areas
• Own areas, projects, tasks that free up Jordan’s time & mindspace — including email and slack triage, personal items, and managing the different teams
• Keep Jordan’s areas at the forefront of the evolving AI ecosystem by attending relevant demos and doing research necessary to help us leverage the evolving landscape
• Develop and communicate process improvements to ensure the sales & organic growth teams are as efficient as possible
• Be a spare pair of hands across the sales & organic growth

Preferred Qualifications

• Have been pulled into important problems, taken risks, excelled in new areas. Have created something from nothing, however small
• Want to start a company in the future
• Have a STEM background, and may have a background in engineering, product, software, computers - or something similar. Be comfortable around no-code tools and not afraid of code
• Have 1+ years of relevant experience
• Be one of those timeless people that could be dropped anywhere in the world, in any century, and you’d figure it out

Benefits

• $21k/yr total comp inclusive of equity & 13th month
• PTO with a yearly minimum (>2wks/yr + local national holidays)
• Fully distributed team and functions fully remotely
• Comprehensive medical insurance (~$500/yr)
• Budget for books, courses, coaching ($400/yr)
• Budget for gym, health apps ($400/yr)
• Macbook and whatever you need to thrive