Cloud Engineering Manager

Summary

Join Jamf, a company with an open and flexible culture, as a Manager, Cloud Engineering. This role provides leadership for both Operations and Engineering within Cloud & Delivery, ensuring teams meet deliverables and work on the right priorities. You will collaborate with stakeholders, mentor teams, and ensure compliance with initiatives like SOC2 and ISO27001. The position involves global collaboration and travel between Poland and the Netherlands. Jamf offers a supportive work environment and various benefits.

Requirements

• Minimum of 5 years professional experience in Enterprise Software development or Enterprise Technology roles demonstrating progressive knowledge and growth in responsibilities
• Minimum of 2 years previous management experience
• 4 year / Bachelor's Degree in Computer Science or related field

Responsibilities

• Provide leadership for both Operations and Engineering leadership within Cloud & Delivery
• Ensure teams are able to meet their deliverables and are working on the right priorities
• Work closely with key stakeholders to meet strategic business objectives
• Ensure their teams are aware of and understand the what, the how, and the why of current priorities
• Help teams develop subject matter expertise and to grow professionally
• Provide direction and mentoring to other Supervisors & Managers within the organization
• Maintain current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
• Provide the vision and oversight of software development efforts for teams and utilize expertise on techniques, tools, languages, and practices to guide and mentor
• Deliver quality services and ensures teams are using KPI’s and complying with SLA’s
• Serve as a point of escalation for customers and Cloud & Delivery teams
• Ensure teams are compliant with SOC2 and ISO27001 initiatives, and provides support as needed
• Work with global C&D leadership to develop schedules and ensures global coverage for on call rotations and weekend staffing
• Lead, facilitates, and mentors teams in solving the problems of building cloud-based platforms
• Prioritize, monitors, and manages results through planning, attention to detail, and decision making
• Identify and proactively manages and mitigates project obstacles and risks
• Review and revise project work plans as needed to meet changing needs and requirements
• Review and analyzes existing workflows and practices for effectiveness and efficiency
• Provide technical leadership of Jamf development projects
• Ensure the overall code quality of services in the Cloud & Delivery code base
• Mentor development and administration on recommended technical solutions for features, coding techniques, and tools
• Ensure consistent and effective application of Lean principles and Agile development practices
• Perform key people management responsibilities including hiring, on boarding, developing, and supervising team along with conducting performance appraisals and coaching for performance and career growth
• Actively collaborate with the engineering leadership team to solve problems and improve the function of the engineering organization
• Engage within or across teams to drive standalone initiative(s) within department aligned to company or line of business objectives
• Proactively seek input from other departments what is working well and what can be improved

Preferred Qualifications

• General Experience with Mac OS X and iOS platforms
• Minimum of 3 years working in an Agile environment
• Atlassian Tools (Jira, confluence, bamboo, etc.)
• Agile practitioner experienced in Scrum or Kanban
• Amazon Web Services (AWS) certifications such as Solutions Architect, Developer, and/or SysOps Administrator are helpful
• 2 or more years of Jamf product knowledge

Benefits

• Remote, in-office, and hybrid roles
• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine
• Our volunteer time off allows employees to support and give back to our communities
• Pay Transparency Range $124,700 — $266,000 USD