Cloud Operations Manager

Summary

Join Constant Contact's Cloud Operations team as a Manager, leading a team responsible for enterprise-scale AWS services. You will focus on building, maintaining, and upgrading Kubernetes clusters, collaborating with stakeholders to address challenges and improve platform solutions. This role requires strong experience in DevOps, SRE, or System Administration, including expertise in Docker, Kubernetes, and scripting languages. The position offers a competitive salary, comprehensive benefits, and a flexible hybrid work model. Constant Contact values diversity and inclusion and provides opportunities for professional development. Apply within 30 days.

Requirements

• 6+ years of professional combined work experience in DevOps, SRE, System Administration, or similar roles and 2+ years in a managerial role
• Must have Docker, Kubernetes, and ArgoCD experience
• Must have demonstrable programming abilities in scripting languages like Bash and Python
• Knowledge of networking fundamentals is a must. You should be comfortable using common network troubleshooting tools like dig and nslookup, netstat, netcat etc

Responsibilities

• Focus and lead an operations team of cloud-native systems using AWS, EKS, and OKD
• Build, maintain, and upgrade Kubernetes clusters using EKS/OpenShift/OKD
• Work with stakeholders to address challenges with AWS and Kubernetes
• Assist with the development and maintenance of observability systems
• Participate in small to large platform engineering initiatives related to product delivery tasks
• Study the system and proactively provide architectural improvements and automated solutions for daily operations, deployment, and monitoring
• Document operational procedures and share knowledge with stakeholder teams
• Mentor members of the team on best practices, architecture, and development
• Provide guidance in cloud-based best practices
• Participate in a team’s on-call schedule, which means that occasionally, you may be asked to provide after-hours technical expertise, guidance, and support

Preferred Qualifications

• Java EE/Jakarta experience writing/troubleshooting Java applications using Maven, Tomcat, TomEE, and related technologies
• OpenShift/OKD experience
• Istio/Gloo Mesh experience
• Knowledge of Linux system internals and common tools

Benefits

• Health and welfare benefits including paid leave
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• Work flexibility and are proud to serve our customers as a hybrid workforce
• Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues
• Opportunities to grow your career
• We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities