Cold Caller

Summary

Join our client's sales team as an experienced, fluent English-speaking Cold Caller. This fully remote position requires managing and qualifying inbound leads, setting appointments, and supporting the sales pipeline. You will need prior experience in appointment setting or telemarketing, exceeding targets, and possess strong communication skills. The role is commission-based, offering substantial earning potential for top performers. Responsibilities include inbound lead qualification, appointment setting, outbound calling, data management, objection handling, and customer engagement. The ideal candidate is self-motivated, detail-oriented, and comfortable with high-volume call management.

Requirements

• 1-2 years of experience in appointment setting, telemarketing, or similar roles
• Proven track record of meeting or exceeding call and appointment-setting targets
• Fluent English speaker with excellent verbal and written communication skills
• Familiarity with HubSpot or similar CRM platforms
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Teams)
• Experience with phone and email systems for high-volume prospecting
• Ability to qualify prospects effectively and identify high-value leads
• Confidence in handling objections and engaging prospects meaningfully
• Self-driven, goal-oriented, and highly organized
• Comfortable working in a commission-based, fast-paced environment

Responsibilities

• Review and assess inbound leads in HubSpot to determine qualification status
• Conduct follow-up calls and emails promptly to engage and qualify prospects
• Maintain a strong understanding of lead sources and tailor conversations to prospect needs
• Schedule at least 15 qualified sales conversations per day with Inside or Outside Sales Representatives from inbound leads
• Set a minimum of 20 appointments per week with qualified prospects
• Follow established protocols to confirm appointments and reduce no-shows
• Make 100-150 outbound calls daily to engage prospects and generate interest in our client’s services
• Support pipeline development by targeting cold and warm leads effectively
• Accurately log all interactions and updates in the HubSpot CRM
• Ensure all lead information is captured for seamless handoffs to the sales team
• Use proven techniques like the "Feel, Felt, Found" method to address and overcome objections
• Articulate the benefits of our client’s services to prospects clearly and confidently
• Communicate the unique value propositions, including: 24-hour turnaround times. Free delivery within the service area. Competitive pricing. In-house design services and 45 years of trusted service
• Consistently meet daily call volume, qualification, and appointment-setting targets

Preferred Qualifications

• Make 100-150 outbound calls per day
• Qualify and set up at least 15 qualified conversations daily from inbound leads
• Set a minimum of 20 appointments per week

Benefits

• Fully Remote (Work from Home) - 9 AM - 5 PM EST
• Substantial earning potential for top performers