Collections Specialist

Summary

Join Recovery Partners as a fully remote collector and work from home nationwide! This position offers competitive hourly wages, monthly uncapped bonuses, generous paid time off, and comprehensive benefits. As a self-starter with strong critical thinking skills, you will utilize your negotiation skills to maximize recoveries.

Requirements

• Must have High-speed Internet at home and be able to cable connect directly to your router
• Possess a competitive attitude, work independently within a team environment, manage conflict and negotiate successful outcomes, multitask, and prioritize daily workload
• Navigate multiple technologies while staying engaged with the responsible party
• *Must be able to pass background check*

Responsibilities

• Generate conversations on inbound/outbound calls regarding amounts due; gather the financial information necessary in order to negotiate and identify an acceptable resolution (100+ calls daily)
• Exercise considerable independent judgment in reviewing claims to determine collection actions while documenting and tracking all verbal and written correspondence
• Maintain professionalism in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff
• Meet or exceed metrics including call volume, accounts worked, secured post-dates, average payment amount, etc

Benefits

• Monthly UNCAPPED bonuses for ALL collectors!
• Generous Paid Time Off policy - 18 days per year
• Paid Holidays immediately upon hire! 7 standard holidays & 2 floating holidays of your choice
• Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy
• 401(k) with Company Matching
• Flexible Schedules! Work directly with your manager to find the schedule that works best for you