Commercial Lines Account Manager

Summary

The Commercial Lines Account Manager will manage a high volume book of insurance business, grow client loyalty, handle renewals, service requests, claims, billing, and new policies. The company is World Insurance Associates, a fast-growing insurance broker with over 2,200 employees across North America.

Requirements

• Bachelor’s degree or equivalent work experience, preferred
• Three years minimum Commercial Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance, required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience, preferred

Responsibilities

• Effectively managing a high volume book of Insurance business
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Preferred Qualifications

• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude