Commercial Manager

Summary

Join Willow, a global company digitizing the build world, as a Commercial Manager based in Seattle. You will play a key role in supporting strategic growth by managing deal execution, contract negotiations, and client relationships. This role will primarily support executive leadership and work cross-functionally to drive commercial success in new and existing markets. The ideal candidate has strong experience in deal-making, client engagement, and commercial real estate or healthcare, ideally within an adjacent SaaS technology industry such as real estate tech or proptech.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related field
• 2+ years of experience in finance, sales operations, business analysis, or a similar role
• Proficient in data analysis and reporting tools (e.g., Excel, BI tools, or CRM systems)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

• Lead commercial negotiations, draft and review contracts, and ensure alignment with company objectives and risk tolerance
• Analyze sales data to identify trends, forecasts, and performance metrics
• Act as a key point of contact for clients, managing relationships and ensuring satisfaction throughout the deal lifecycle
• Develop and maintain dashboards and reports to track performance
• Work closely with leadership, sales, legal, and finance to coordinate and deliver commercial proposals, pricing models, and partnership terms
• Provide support in CRM system management and data integrity
• Apply knowledge of SaaS technology within the smart buildings, healthcare, higher education, commercial real estate, or technology sectors to identify new commercial opportunities and support go-to-market strategies
• Conduct market research and competitive analysis to inform sales strategies
• Provide direct support to senior leaders to manage strategic accounts, track commercial performance, and support decision-making

Preferred Qualifications

• Familiarity with sales methodologies and best practices is a plus
• 5+ years of experience in commercial roles, including contract negotiation, client management, and deal execution
• Background in SaaS technology for healthcare, commercial real estate, or an adjacent technology industry (e.g., real estate tech, proptech, digital health)
• Demonstrated success in managing complex deals and cultivating long-term client relationships
• Strong understanding of contract terms, pricing structures, and commercial risk
• Exceptional interpersonal skills and a high level of commercial awareness

Benefits

• True flexible working arrangements, remote and/or hybrid
• Parental leave available for those budding families
• Willowers can dedicate up to 3 days a year to causes they love
• Level up through our Willow Academy
• Cool discounts on shopping and services