Commission Invoicing Specialist

Summary

Join our team as a Commission Invoicing Specialist and manage the reconciliation and collection of commission payments from hotel partners. This remote, full-time position requires 3-5 years of experience in invoicing, collections, or accounts receivable. You will oversee the invoicing process, manage accounts receivable, and implement strategies to improve collection rates. Strong communication, analytical, and problem-solving skills are essential. The role involves working with hotel partners, collaborating with the accounting team, and reporting to senior management. We offer a competitive salary with performance-based bonuses, paid time off, and opportunities for professional development.

Requirements

• Minimum of 3-5 years of experience in invoicing, collections, accounts receivable, or a related role
• Strong understanding of billing, invoicing, and collections processes within the hospitality or similar industry
• Excellent communication, negotiation, and follow-up skills, with the ability to manage difficult conversations and ensure timely collections
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and reconciliations
• Strong analytical and problem-solving skills, with the ability to identify issues and recommend effective solutions
• High level of attention to detail, accuracy, and organizational skills
• Ability to work independently with minimal supervision while also collaborating with team members as necessary
• General accounting knowledge, including basic understanding of taxes and invoicing best practices

Responsibilities

• Assist with the reconciliation and invoicing of completed jobs to ensure accuracy and timely payments
• Escalate billing and commission issues to appropriate channels based on hotel brand specifications
• Oversee the collection process and manage accounts receivable for hotel commission payments
• Implement strategies to reduce past-due balances and improve overall collection rates
• Conduct follow-up calls to collect past-due commissions, ensuring hotels understand payment options and timelines
• Monitor and report on collection activities to senior management, highlighting trends, challenges, and successes
• Develop and maintain relationships with representatives at hotel brands to facilitate timely collections
• Approve and manage the write-off process for uncollectable debts, ensuring proper documentation and reporting
• Analyze collection data to identify trends, implement improvements, and minimize outstanding balances
• Collaborate with the accounting team to ensure accurate and timely recording of collections in financial systems
• Provide exceptional customer service to clients and hotel partners, maintaining professional and effective communication

Preferred Qualifications

Familiarity with hotel-related concepts, including "room per night" charges, taxes, and commission structures

Benefits

• Competitive salary with performance-based bonuses
• Paid time off and holidays
• Opportunities for professional development and career growth