Community Director

Democratic National Committee Logo

Democratic National Committee

πŸ’΅ $120k
πŸ“Remote - Worldwide

Summary

Join the Democratic National Committee (DNC) as their Community Director and lead a team providing data, tools, and strategic support to the Democratic data ecosystem. Manage and mentor a team of Community Analysts, setting support standards and developing training programs. Develop and execute a long-term vision for the team, focusing on professional development and process improvement. Collaborate with the larger Tech team and DNC to ensure impactful solutions for users. Foster strong relationships with state party and sister committee partners. The role requires experience managing teams, fluency with data/tech tools, and political campaign experience.

Requirements

  • Previous experience managing a team
  • Fluency with the overall data/tech tools (Google’s BigQuery, Data Studio, SQL, VAN, etc.), services, and support provided by the party to stakeholders
  • Political campaign or political tech experience
  • Fantastic communication and relationship building skills and a desire to hone and apply them
  • Experience in an externally-facing role, where you have been β€œthe face” of your organization (i.e. user, customer, or volunteer-facing roles)
  • A desire to collaborate and work closely with cross-functional partners
  • A natural curiosity and humility to the way you approach your work
  • A desire to change politics for the better, support the Democratic Party, and secure the future of our country

Responsibilities

  • Manage and mentor our Community Analysts who work to support our users every day
  • Develop and execute on short and longer term vision for the Community Team and individual team member professional development
  • Lead the charge on data and tool training programs for core user groups
  • Continue the drive to develop an impactful and reliable training curriculum to support new incoming data teams in states and to uplevel technical skills as we head toward 2026
  • Partner deeply with product product and user experience teams to deliver user insights that influence product development
  • Ensure the entire Tech Team is learning about our users through the work of the community team through regular reporting and communication
  • Collaborate on product releases, ensure we are building relationships and providing the highest level of user support and strategic guidance
  • Foster deep relationships with state party and sister committee partners and other hard side organizations
  • Develop and execute on partnership models that support our training, skill development, and implementation of data standards across the ecosystem
  • Collaborate with internal teams across product, engineering, data, and user experience to make this happen

Preferred Qualifications

  • A talent for communicating technical concepts to both technical and non-technical audiences
  • The ability to remain focused and effective in a fast-paced environment, with multiple competing priorities
  • A passion for training, documentation, and knowledge/best practice sharing
  • The ability to collaborate effectively with cross-functional teams to execute and improve on core workflows
  • A flexible management style that adapts to team members with a variety of strengths, areas of focus, and learning styles
  • The willingness to share opinions and feedback openly and be a decisive leader of the Community Team and on the Tech Leads Team

Benefits

  • Generous paid time off, including federal holidays and open leave
  • Health and dental insurance for employee and dependents; 90% paid by the DNC, 10% paid by employee
  • Supplementary vision plans available to employees for purchase
  • Up to a 5% employer match DNC 401(k) plan
  • Pre-tax flexible spending account benefits available to employees and dependents

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