Director, Product Management - Community

Summary

Join Glassdoor as a Director, Product Management (Community) and help define and scale a product that brings meaningful connection and utility to professionals. You will own the end-to-end journey across discussion forums, content creation, and engagement systems, including the Fishbowl app. As the most senior product leader for Glassdoor's community experience, you will be responsible for building intentional ecosystems that deepen interaction, engender a sense of inclusivity and belonging, foster high-quality contributions, and create sustained professional value. This role requires a product leader with experience scaling social or community platforms, fluent in engagement loops, contributor psychology, and identity systems, and who brings both strategic clarity and product intuition.

Requirements

• 10+ years of product management experience, including managing other PMs
• Track record of scaling social, UGC, or community products—ideally across mobile and web
• Deep understanding of engagement systems, contributor psychology, and social mechanics
• Experience designing tools or frameworks that support power users or community leaders
• Ability to think systemically and translate insight into scalable product structures
• Strong sense for quality and a clear approach to measuring and evolving community health
• Empathy for professionals navigating work life—and a desire to help them thrive
• Executive presence and clear communication skills

Responsibilities

• Own the product strategy and roadmap for Glassdoor’s community experience, including the Fishbowl app
• Lead and mentor a team of PMs working on user-generated content, interaction design, and engagement loops
• Design systems that increase meaningful user-to-user interaction, support, and shared utility
• Build features and feedback loops—such as engagement ladders, recognition mechanics, and cohort strategies—that encourage deeper participation
• Develop lightweight tooling that empowers contributors and informal community leaders to drive recurring value
• Reinforce identity, trust, and belonging through social design and contributor recognition
• Define and track key signals of community health (helpfulness, inclusiveness, sustained contribution) to inform ongoing development
• Collaborate closely with Design, Engineering, Growth, Trust & Safety, and Notifications to deliver engaging and safe user experiences
• Communicate product strategy and priorities with clarity across executive and cross-functional teams
• Partner with other Glassdoor product teams and external partners to bring community interactions to bear on other aspects of work life, such as compensation research and active job seeking

Benefits

• Base Salary Range*: $172,800.00 - $229,500.00
• Annual Bonus Target**: 25%
• Generous Restricted Stock Units (RSU)
• Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave
• Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year
• Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services