Director of Community Growth

Summary

Join Deepgram as the Director of Community Growth and contribute to the development of our brand within developer and user-facing communities. Collaborate with various teams to create engaging content and distribute it effectively across different platforms. Drive product signups and foster community engagement and growth. This role blends project management, content creation, and tactical execution. Success will be measured by driving product signups that convert into deals, as well as engagement and growth of our hosted and third-party communities. The ideal candidate will be comfortable managing multiple projects, creating content, and analyzing data to inform decision-making. Deepgram offers a dynamic work environment and the opportunity to make a significant impact in the AI industry.

Requirements

• 5+ years of experience at a developer-facing company
• A grasp on what’s trending in the places developers play
• A keen eye for metrics and like to pull your own reports
• Excellent writing skills that will help you capture the hearts and minds of a deeply technical audience
• An understanding of how developers operate and what “smells like typical marketing”

Responsibilities

• Foster user relationships within the Deepgram user community (Discord), monitoring engagement, encouraging conversation and developing processes for our internal team to better extract themes and feedback
• Develop and share a content calendar and strategy, then distribute the content to inspire play in community members, kicking off a UGC (user generated content) flywheel across hosted community as well as channels like Reddit, X and YouTube
• Own our company handles and create posts that stand on their own (zero click content) as well as developing content for key executives and Deepgrammers
• Organize and host (or sponsor) hackathons, livestreams, and meetups to strengthen community bonds and create goodwill and word of mouth for Deepgram
• Partner with DX to collect and relay community feedback to internal teams to inform product development and resonant messaging for marketing
• Monitor community metrics as well as the success of events and other engagements and their influence on revenue

Preferred Qualifications

• Understanding of developer experience best practices
• Experience balancing self-service and enterprise customer needs
• A former life as an engineer or sales engineer