Bureau Works is hiring a
Community Manager

Summary

The job is for a Community Manager at Bureau Works, a global tech startup based in Silicon Valley. The role involves building, growing, and managing the company's online community, planning and executing social media campaigns, monitoring brand mentions, and organizing events. The position offers independent contract, 100% remote work, and flexible schedule.

Requirements

• Natural, honest enthusiasm for our brand and mission
• Amazing writing skills
• Organized and quickly adaptable
• Ability to sell implicitly our value proposition through content
• Capacity to track feedback and manage the process of posting content across multiple platforms
• Ability to generate and interpret key metrics to get insight into the health of a brand's community
• Ability to repurpose content
• PR knowledge
• Social media expertise
• Empathy, good listening skills, and conflict resolution skills
• Researching abilities to discover trends and hot topics
• Native English speaker or fluent speaker

Responsibilities

• Planning and implementing social media campaigns that align with the organization's marketing strategies, curating content
• Sharing images, status updates, and video content on the company's social media accounts
• Build, grow, and manage the company’s online community
• Monitoring for any mention of the brand online and engaging with the customers or potential customers on time, starting conversations with content and posts
• Working closely with the marketing team to ensure brand consistency
• Track performance and social media metrics
• Build relationships with customers, potential customers, and industry professionals
• Develop the capability to rely on their experience with their organization to confidently address their audience or tap into internal resources to appropriately handle any issues that may arise
• Organize online and in-person events, webinars, fairs, etc
• Search for new leads and prospects on social media
• Manage social media crises and reputational crises
• Brainstorm ideas for new social media content and posts

Benefits

• Independent Contract
• 100% remote work
• Dynamic and informal environment
• Flexible schedule