Community Manager Internship

Summary

Join Qualifio as a motivated and creative Community Manager Intern to assist in managing and engaging with our online community, enhance user experience, and promote our brand’s voice. This is an exciting opportunity to gain hands-on experience in community management within a fast-paced SaaS environment.

Requirements

• Enthusiasm: a genuine passion for community building and user engagement
• Communication skills: strong written and verbal communication skills, with the ability to craft compelling messages and interact professionally with diverse audiences. You are fluent in English and French
• Creativity: the ability to generate fresh and new ideas for community initiatives and content
• Organisation: excellent organisational skills with the ability to manage multiple tasks and projects simultaneously
• Technical proficiency: familiarity with social media platforms, community management tools, and basic understanding of SaaS concepts. Experience with tools like Canva, Illustrator, InDesign, Photoshop, or Figma is a real plus
• Education: currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field

Responsibilities

• Community engagement: monitor and engage with our community across various platforms (e.g., LinkedIn, Instagram, …) to foster positive relationships and address user inquiries
• Content creation: develop and curate engaging, well-written and visually appealing content
• Social media strategy: collaborate with the marketing team to build a social media strategy that boosts our brand visibility and audience engagement
• Employer branding: contribute to the development and execution of employer branding strategies to enhance our company’s image as an attractive place to work
• Feedback collection: gather and analyse feedback from community members to provide actionable insights to the product and marketing teams
• Reporting: track and report on community metrics and engagement levels, identifying trends and opportunities for improvement