Community Manager

Summary

Join Keywords Studios as a Community Manager and become the gaming community's rockstar! Engage players on social media, create captivating content, and be their voice to the development team. Your contributions will enhance the gaming experience and foster community growth. This is a 100% remote, work-from-home role, offering flexibility and a nice work-life balance. We are looking for someone with 2+ years of community management experience in gaming and experience managing large Discord servers. The role involves reviewing community interactions, creating engaging content, moderating discussions, and providing valuable insights through reporting. Keywords Studios offers a fun, friendly, and inclusive work environment.

Requirements

• 2+ years Experience of Community Management in gaming
• 2+ years Experience managing big discord servers in gaming
• Excellent knowledge of English, with a native level of proficiency
• Outstanding communication and writing skills to connect with players and team members effectively
• A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction
• Strong understanding and experience across various social media platforms, ensuring seamless community engagement

Responsibilities

• Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued
• Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community
• Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment
• Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth
• Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players
• Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community
• Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience

Benefits

• Flexibility and a nice work-life balance
• Fun, friendly, diverse and inclusive company culture