Community Manager

Summary

Join Matterport as a dynamic Community Manager to cultivate thriving communities for real estate agents and photographers. This role bridges these two professional groups, fostering collaboration and growth. You will develop and implement community engagement strategies, create content, facilitate networking, manage events, and analyze community performance. The position requires 3+ years of community management experience, understanding of both industries, and excellent communication skills. Preferred qualifications include experience in real estate or photography, virtual event management, and marketing knowledge. Matterport offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Requirements

• 3+ years of community management experience
• Understanding of real estate industry dynamics and photography business practices
• Excellent written and verbal communication skills
• Experience with community management platforms and social media tools
• Strong event planning and coordination abilities
• Problem-solving skills with a customer-service mindset

Responsibilities

• Develop and execute community engagement strategies for both real estate agents and photographers
• Support content development to help educate both real estate agents and photographers
• Facilitate networking opportunities and connections between both professional groups
• Create and manage content calendars for social media platforms and community forums
• Organize and coordinate virtual and in-person events, workshops, and meetups
• Monitor community metrics and prepare regular performance reports
• Address member concerns and provide timely support
• Identify trends and opportunities within both industries to enhance community value
• Travel up to 10% of the time

Preferred Qualifications

• Background in real estate or professional photography
• Experience with virtual event management
• Knowledge of marketing and content creation
• Familiarity with analytics and reporting tools

Benefits

• Comprehensive health plans* – 100% of premiums covered for employees & 88% of dependent premiums for US employees
• Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays!
• 401k, Company ownership in the form of RSU’s & ESPP Program
• The US base salary range for this full-time position is $76,800 to $108,000 + bonus + equity + benefits