Community Manager

Summary

Join Risk Labs as a passionate and skilled Community Manager, bridging the gap between our core team and the UMA and Across communities. You will nurture a strong, engaged community of users, developers, and enthusiasts. This role offers a unique opportunity to contribute to groundbreaking interoperability and oracle solutions within the blockchain space. As part of the marketing team, you'll foster a positive and engaging environment for community members. The position offers competitive salary and token options, along with a remote-first work environment and various benefits.

Requirements

• Bachelor's degree in marketing, communications, social media management, or related field preferred
• 3+ years of related full-time work experience required, and 2+ years of admin experience managing messaging platforms like Discord or Telegram
• Experience with leading community-based moderators, or similar leadership roles
• Deep understanding of DAO culture, governance processes, and DAO tooling
• Excellent communication, and interpersonal skills
• Strong resourcefulness and attention to detail
• Ability to showcase your infectious positive energy, empathetic attitude, and kindness in your work

Responsibilities

• Manage the functionality and oversee the moderation of our community platforms to create welcoming and productive environments for users
• Maintain a strong user support presence, and bridge communication between the company and the community as needed to facilitate quick response times and resolutions
• Organize and host online community events such as quests, community calls, AMAs, and more to grow our community and boost brand awareness
• Lead community growth campaigns across social media platforms to attract new members and boost brand recognition
• Engage with users across various platforms and partner communities to actively encourage customer adoption, loyalty, and advocacy
• Manage and support community moderation teams, technical support teams, verification teams, and other community engagement contributors to ensure efficient operation

Preferred Qualifications

Familiarity with DeFi, interop solutions, oracles, prediction markets, and related blockchain technologies is a significant plus

Benefits

• Pay packages include competitive salaries & meaningful token options
• Salaries for this role range from $50-80k (USD), and your token allocation can grow with your voting rewards while you participate in the growing ecosystem
• Will pay in stablecoins or fiat
• Take vacation when you need it, family care, training, and development (just to name a few)
• 100% remote, which means we encourage you to create the work environment that you thrive in
• At least two team wide offsites a year with the entire Risk Labs team