Community Manager

Summary

Join Pavago as a Community Manager and cultivate thriving online communities for B2B influencers. You will manage and grow dynamic communities on platforms like Mighty Networks, engaging with members, curating content, and leveraging AI tools. Responsibilities include content scheduling, community moderation, event management, and strategic planning. Success requires proven community management experience, expertise with Mighty Networks and AI tools, and strong communication and content creation skills. This full-time, remote position offers a flexible work environment and the opportunity to collaborate with a team to achieve community growth.

Requirements

• Proven experience managing online communities, ideally for B2B influencers or in similar industries (plumbing, home services, tech, etc.)
• Expertise with Mighty Networks and other community management tools
• Proficiency in AI tools like ChatGPT, NotebookLM, or similar content optimization and repurposing tools
• Strong content creation skills, including drafting newsletters, posts, and summaries
• Ability to manage and moderate discussions, identify trends, and ensure healthy engagement
• Event coordination experience and knowledge of content repurposing strategies

Responsibilities

• Learn and utilize Mighty Networks to its fullest, including automation, reporting, and engagement analytics
• Leverage AI tools like ChatGPT to repurpose and optimize content
• Organize and schedule polls, quizzes, and discussions
• Upload training content
• Curate daily posts from the influencer’s LinkedIn content
• Monitor and engage with community members
• Identify trends
• Collaborate with the influencer to provide personal responses when needed
• Coordinate and manage live events
• Ensure smooth logistics
• Repurpose event content for further engagement
• Turn community activity into summary posts
• Draft daily LinkedIn newsletters with relevant CTAs linking to the community
• Assist members in running their own sub-groups
• Manage premium inner circles with exclusive events and content
• Develop monthly content plans
• Collaborate with influencers to align on themes
• Propose engagement strategies based on data
• Track community performance
• Suggest optimizations based on engagement rates and event performance
• Manage the onboarding process for new members
• Ensure they are guided and encouraged to participate early
• Work with the team to integrate AI tools to enhance content repurposing and personalized engagement
• Handle issues like spam or negative feedback
• Ensure smooth operations within the community
• Collect feedback from the community
• Share insights with the influencer to refine strategies and offerings
• Assist in growing the community through promotional campaigns and referral programs

Preferred Qualifications

• Passionate about building strong communities and creating meaningful connections between influencers and their audience
• Strong communication skills, both written and verbal, and the ability to interact effectively with community members and influencers
• Strategic thinker with excellent organizational skills and the ability to manage multiple tasks and deadlines
• Tech-savvy and love exploring new tools and platforms to optimize community engagement, including Mighty Networks and AI-powered content tools
• Thrive in a flexible, remote work environment and enjoy collaborating with a team to achieve community growth and success