Community Manager

Summary

Join Stronghold as their Community Manager for SHx and become the face of their token community. You will build strong connections, drive engagement, and create strategies to grow the SHx ecosystem across platforms like Discord, Twitter, and Telegram. This role requires experience in community management, preferably within blockchain, fintech, or tech startups, and strong communication and organizational skills. You will create engaging content, gather community feedback, and plan events. The position offers a competitive salary, health benefits, and a hybrid or fully remote work option depending on location. Stronghold is an equal opportunity employer and does not sponsor visas.

Requirements

• 3+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups
• Demonstrated success in building and managing online communities
• Exceptional written and verbal communication skills
• Proficiency in social media platforms, community management tools, and analytics software
• Strong organizational skills and ability to juggle multiple projects
• Authorized to work in the United States (required)

Responsibilities

• Develop and implement strategies to foster engagement and growth within the SHx community across platforms like Discord, Twitter, and Telegram
• Act as the primary point of contact for the community, responding to inquiries and fostering meaningful relationships with community members
• Create and distribute high-quality, engaging content (posts, newsletters, blogs, etc.) that aligns with the Stronghold brand and resonates with the SHx audience
• Facilitate transparent communication between the community and the internal team, sharing updates, product announcements, and other relevant news
• Gather feedback from the SHx community and present actionable insights to cross-functional teams
• Serve as the voice of the SHx community, advocating for their needs and concerns within Stronghold
• Plan and execute virtual and in-person events, such as AMAs, webinars, and community meetups, to strengthen connections within the SHx ecosystem
• Monitor and analyze community engagement metrics to evaluate success and optimize strategies
• Provide regular reports to leadership on community growth, engagement, and sentiment

Preferred Qualifications

• Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus
• A deep understanding of online communities and the ability to navigate the complexities of community dynamics
• Passion for building inclusive, engaged, and vibrant communities
• A proactive, problem-solving approach with an ability to adapt to fast-changing environments

Benefits

• $100,000 - $125,000 a year
• Stronghold currently offers health benefits for eligible employees
• If you are based out of the San Francisco Bay area this is a hybrid role in our San Francisco Office and will be required to come on Monday, Wednesday & Thursday, otherwise this is a fully remote role