Windranger Labs is hiring a
Community Manager in Worldwide

Logo of Windranger Labs
Community Manager
🏢 Windranger Labs
💵 ~$84k-$99k
📍Worldwide
📅 Posted on Jul 10, 2024

Summary

The Community Manager for Game7 will build and maintain a positive and engaged Web3 gaming nation by managing Discord, growing and engaging the community, providing customer service, overseeing moderators, collaborating with different departments, and facilitating transparent communication.

Requirements

  • Proven experience as a Community Manager or similar role in the Web3 space
  • In-depth knowledge and understanding of Discord and community management tools
  • Strong leadership and communication skills
  • Experience managing and coordinating online events and initiatives
  • Familiarity with Web3, gaming, and blockchain gaming ecosystems
  • Fluent English

Responsibilities

  • Manage and maintain a positive and engaged Web3 gaming nation on Discord
  • Own all events conducted in the Game7 Discord: AMAs, community handouts, game nights, etc
  • Oversee daily operations on Discord, ensuring a vibrant and positive atmosphere
  • Collaborate with the engineering team to implement bots and strategies that enhance member engagement
  • Rebuild the server to facilitate over 500K users
  • Own the growth in both size and engagement of the community
  • Provide reasons for any slowdown and suggest solutions, with the team's full support
  • Own the customer service side of Discord
  • Measure time to response, time to solution, and work closely with the team to ensure excellent user service
  • Manage and coordinate a team of moderators to ensure effective community moderation
  • Collaborate with the Head of Community to track and evaluate moderator performance
  • Act as a liaison between the community and the core team, representing the voice of the users internally
  • Collaborate with the Governance Steward to support community-led initiatives and ensure they align with community goals
  • Activate and empower community members to take responsibility and lead IRL events in collaboration with the governance steward
  • Lead the Game7 Guardians, valuable community members volunteering in the community
  • Provide support for coordinating activities with selected Guardians
  • Facilitate transparent communication by providing regular updates and addressing community concerns
  • Collaborate with the team to organize regular town halls and AMA sessions
  • Collaborate with the team to organize regular community events (like game nights and tournaments)
  • Collaborate with different departments and head of community to develop and implement community growth, engagement and retention strategies
  • Contribute insights for the overall community roadmap

Benefits

  • Fully remote working environment
  • Compensation packages reflective of the experience and value you bring to the organization and individual projects (Base pay USDC, paid monthly)
  • Work Supplies, HW & Home Office Equipment
  • Co-working space or home office-related expenses
  • Any learning or education materials related to work
  • Travel related expenses that are related to work
  • Any expenses related to food and entertainment for work
  • Any expenses related to both physical or mental health and well-being
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