Community Policy Manager

Summary

Join Airbnb's Community Policy team as a Manager of Community Policies. You will lead the development and improvement of policies impacting Airbnb's global operations, collaborating with cross-functional teams and external stakeholders. This role requires strong leadership, exceptional communication, and experience in policy development and implementation within a complex international setting. You will use data and research to evaluate and revise policies, ensuring a fair and comfortable experience for millions of Airbnb users. The position is US-remote eligible, with occasional office work. Compensation includes a competitive salary, bonus, equity, benefits, and employee travel credits.

Requirements

• 10+ years experience in a Policy, Legal, or Trust and Safety role with specific experience addressing discrimination issues in a complex international setting
• Exceptional writing abilities
• Ability to explain and simplify complex information to others
• A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
• Strong cross-functional problem solving capabilities
• Demonstrated capacity for critical thinking, research, and analysis; strong attention to detail
• Thoughtful business judgment and strategic thinking
• An ability to work well under pressure and work independently

Responsibilities

• Have broad ownership over our policies affecting Airbnb’s business strategy and operations
• Collaborate with cross-functional stakeholders across the business including but not limited to Host and Guest Experience, Operations, Public Policy, Legal, Product, Trust, Anti-discrimination and Equity, Communications, and Business Development
• Guide policy operationalization efforts in partnership with cross-functional stakeholders
• Foster, build, and maintain relationships with leadership of internal business verticals
• Use data, research, and insights to evaluate and revise policies as needed

Preferred Qualifications

• You are a seasoned policy leader, with experience working on complex issues
• You are an excellent communicator with exceptional writing skills
• You are experienced working with business and product teams to understand their strategic objectives and to deliver policy solutions that enable business goals
• You are an adept presenter, with experience engaging with all levels of leadership, including senior executive audiences and C-Suite
• You are principled and rigorous, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible
• You are experienced at developing and implementing policies and measuring their effectiveness
• You are a team player who thrives in a fast-moving environment and brings a strategic mindset to your work

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits