Community Specialist

Summary

Join our growing community at OKX as a Community Specialist, supporting daily operations, moderating online forums, organizing events, and creating positive experiences.

Requirements

• Familiarity with the crypto/Web3 industry and community engagement practices
• Strong communication skills, both written and verbal
• Knowledge of social media platforms, forums, and community management tools (e.g., Telegram, Discord)
• Strong organizational skills and the ability to handle multiple tasks
• A passion for fostering community relationships and helping users navigate the crypto space
• Previous experience in a community role or customer support within the crypto industry
• Knowledge of Telegram, Discord, or other community engagement platforms
• Basic understanding of content creation, including graphic design or video editing
• Interest in or experience with hosting online events such as webinars or live streams
• Fluent English proficient

Responsibilities

• Assist with daily operations of the community, including managing forums, social platforms, and chat groups
• Moderate crypto-related discussions to ensure a positive and engaging environment
• Help plan and organize online events, such as webinars, live chats, and community meetups
• Actively engage with other crypto communities to expand our brand's influence at a local level
• Provide support for content creation, including helping with translations, proofreading, and content publishing
• Collaborate with internal teams to ensure community feedback and market insights are shared
• Engage with community members via social media, responding to questions and promoting company initiatives
• Participate in live events helping users and the community with product related inquiries

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events