Compliance Intern

Summary

Join GiveDirectly as a Knowledge Management Intern and contribute to optimizing our internal knowledge base. This remote internship, available to US-based candidates and those in select African countries, involves auditing existing content, collaborating with teams to improve access and searchability, and developing training materials. You will work closely with the Compliance Manager and other teams to ensure content relevance and user-friendliness. The internship is for 3-4 months, with hours ranging from 30-40 per week. Pay varies based on education level and location. GiveDirectly offers a positive and supportive team environment, commitment to intern development, and flexible work location.

Requirements

• Currently pursuing or recently completed a degree in Information Systems, Library and Information Science, Knowledge Management, Communications, or a related field
• Familiarity with knowledge management platforms (e.g., Guru, internal wikis, sharepoint, AI platform options etc) or a willingness to learn
• Proficiency in Microsoft Office Suite and G-Suite
• Excellent organizational and communication skills
• Strong attention to detail and an ability to manage multiple tasks
• Collaborative and proactive problem-solving approach

Responsibilities

• Audit existing content on the current KM platform (e.g., Guru) and identify gaps or outdated materials
• Collaborate with teams to build landing pages and organize materials for easy access
• Use AI features, if available, to enhance searchability and tagging for KM tools
• Research and recommend best practices in KM for org-wide adoption
• Support Compliance Manager on cross-functional work with teams (People, Compliance, Programs, IT) to understand and meet their KM needs
• Coordinate feedback sessions to ensure content relevance and user-friendliness
• Partner with team leads to create templates, guides, and FAQs for internal processes
• Support knowledge sharing initiatives, such as developing training materials for platform usage
• Help design and conduct training sessions or workshops to encourage widespread use of the KM platform
• Develop onboarding resources for new staff to familiarize them with KM tools and content

Preferred Qualifications

• Coursework or experience in project management or organizational development is a plus
• Basic understanding of AI tools and features for content optimization is a bonus
• Previous internships, projects, or coursework focused on KM, communications, or data organization are helpful
• Interest in streamlining and improving knowledge sharing across teams

Benefits

• A positive and supportive team who likes to have fun
• A demonstrated commitment to helping interns develop and grow
• Flexible work location