Remote Consultant

Summary

The job description is for a 100% remote Salesforce Consultant position at fusionSpan, a fast-growing multinational information technology services company. The ideal candidate will have a Bachelor's Degree or equivalent work experience, 2+ years of business analysis experience with a consulting or professional services firm, and 2+ years of business analysis experience for technology or technology services implementation projects. The role involves performing requirements gathering, analysis, and documentation, conveying complex requirements to stakeholders, developing solution documents, working on multiple projects simultaneously, demonstrating work deliverables, executing project work in Agile methodology, designing and developing workflow and functional diagrams, managing tasks and work tickets, continually developing a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology, and supporting the project team in identifying training needs.

Requirements

• Bachelor’s Degree or higher, or equivalent work experience
• 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
• 2+ years of business analysis experience for technology or technology services implementation projects
• Excellent oral and written English communication skills (writing sample required)
• Experience gathering requirements, writing solution documents and writing SOPs
• Agile project experience and at least one Agile methodology certification (see below)

Responsibilities

• Perform requirements gathering, analysis, and documentation
• Convey complex requirements to both internal and external stakeholders
• Develop solution documents, requirement documents, discovery documents for internal and external review
• Work on multiple projects and competing priorities simultaneously
• Showcase (demonstrate) work deliverables to both internal and external stakeholders
• Execute all project work in following Agile methodology
• Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
• Manage task and work tickets, including description and acceptance criteria
• Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products

Preferred Qualifications

• Salesforce certification is highly desired, or candidate will be required to get one within 90 days of joining
• Experience working in the non-profit or association industry
• Salesforce implementation or administration experience
• Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations
• Experience providing quality assurance and/or acceptance testing as a client, vendor, or user is strongly preferred

Benefits

• Comprehensive Health insurance
• Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays