Summary
Join Root16, a company prioritizing its people and clients, where success is built on true partnerships and tackling challenges head-on. We're seeking individuals who are smart, honest, genuine, and passionate about their work. We offer a collaborative, flexible work environment with remote or hybrid options, along with numerous benefits including excellent healthcare, a generous PTO policy, and opportunities for professional development. The ideal candidate will possess strong communication and technical skills, experience in business analysis, and a client-service focused mindset. This role involves collaborating with clients, configuring D365/PowerApps, and managing project timelines.
Requirements
- Bachelorβs degree (Computer Science or Business Systems preferred) or related experience
- 1 - 3 years of experience working on projects, business analysis, and/or requirements gathering (technology experience with applications is preferred but not necessary)
- Self-starter and able to effectively prioritize multiple tasks and projects
- Energized by working at an entrepreneurial company
- Self-motivated, dependable and reliable teammate
- Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
- Demonstrated leadership qualities and client service focused mindset
Responsibilities
- Participate in discovery meetings with clients and prospects to understand and document their sales, marketing and customer service requirements and business processes
- Participate in steering committee meetings with the client and be the escalation point for client communications
- Participate in the pre-sales process as needed for RFPs and SOWs
- Configure/customize D365/PowerApps using web-based administration tools (form layout, workflow design, view creation, etc.)
- Work with developers to define and create specifications for any custom code or data migration requirements
- Create and manage project timelines to ensure on-time and on-budget delivery
- Train end-users
- Create knowledge transfer documentation
Preferred Qualifications
- Familiar with relational databases
- Microsoft certifications
Benefits
- Collaborative environment without politics, micro-management or burdensome tools and processes
- Remote or hybrid, flexible work environment with social events
- Empowerment to make your mark
- Growth defined by experiences, not tenure or rank
- Invest in Your Nest benefit to upgrade home office
- Wellness benefit for gym membership or exercise equipment
- Learning allowance for classes, training or personal pursuit
- Industry leading PTO, 12 paid holidays, birthday off and summer hours
- Monthly cell phone / internet allowance
- Excellent medical, vision and dental benefits plus 401k with company match
- Education, certifications and training
- Casual dress
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