Summary
Join a team of dedicated professionals at SIG, a trusted partner to over 900 colleges and universities worldwide. As a forward-thinking company, we are shaping the future of higher education and seeking talented individuals with experience in Ellucian Colleague for prospective opportunities within our organization.
Requirements
- 5 or more years working within the Higher Education Industry
- 5 or more years of experience working with Ellucian Colleague, demonstrating advanced user proficiency
- Experience in a consulting capacity, focusing on enhancing business process and creating efficiency
- Ability to troubleshoot technical and functional issues within Colleague
- Exceptional oral and written communication skills and a proven customer service approach
- The ability to travel up to 25%
Responsibilities
- Provide expertise in Ellucian Colleague, demonstrating a deep understanding of the system's functionalities and configurations
- Collaborate with cross-functional teams to analyze business requirements and implement solutions within the Ellucian Colleague environment
- Provide Colleague implementation services such as training, functional consulting and technical support at client sites
- Conduct system assessments, troubleshoot issues, and provide effective resolutions to ensure optimal system performance
- Analyze current business processes and make suggestions to utilize various technological tools to help improve business processes
- Stay informed about industry best practices, updates, and advancements related to Ellucian Colleague
- Act as a subject matter expert and provide guidance to clients on Colleague-related matters
Benefits
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance