Consultant, Legal Technology Consulting - Discovery and Data Management

Summary

Join Harbor's growing team as a Consultant, Data Discovery and Management, focusing on supporting legal hold and eDiscovery system implementations. This remote position, with a preference for Chicago, involves supporting multiple client engagements, participating in requirements gathering and solution design workshops, preparing project deliverables, configuring systems, performing data analysis and migration, and assisting with project management activities. You will be responsible for client and project management, data analysis and migration, and contributing to team development.

Requirements

• 2-5 years of relevant experience in legal consulting, technology consulting, or eDiscovery services, specifically in a customer facing role advising clients
• Experience working on technology implementation projects as a business analyst, consultant, project manager, data migration specialist, or other similar role
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems
• Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education
• Demonstrated knowledge of the following areas: business requirements gathering, data mapping, workflow development, data migration, testing, or project management
• Working knowledge of any of following areas: Electronic Discovery Reference Model (EDRM), litigation, legal technology, data preservation, metadata, or data retention
• Permanent U.S. work authorization required

Responsibilities

• Supporting multiple implementation engagements across different clients
• Participating in requirements gathering and solution design workshops with client leaders
• Helping prepare key project deliverables and documentation
• Configuring legal hold and eDiscovery systems and performing validation testing
• Performing data analysis and facilitating data migration activities with vendor resources
• Assisting with project management activities to ensure alignment with timelines, budgets, scope, resources, and quality standards
• Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications
• Support the mapping of business requirements to system and integration capabilities, identifying gaps and helping create custom solutions aligned with client objectives
• Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices
• Document and maintain project deliverables, including design documents, configuration logs, testing strategies, migration plans, training materials, deployment plans, and others
• Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues
• Participate in end user training and system deployment activities
• Serve as primary point of contact to client and third-party vendor representatives
• Drive project management activities to maintain alignment with project timelines, budgets, scope, resources, and quality standards for technology implementation
• Contribute to high-quality client communication by providing regular status updates, assisting with issue tracking, and supporting client expectations
• Work closely with the project team to analyze client data using Excel, SQL, and other tools
• Document field mappings, cleanup and transformation activities, and other key requirements needed for a successful migration
• Define and perform data validation checks during migration activities to ensure data integrity and compliance with project standards
• Liaise with data migration engineers to ensure clarity on requirements and troubleshoot any migration issues encountered
• Participate in team efforts to enhance our methodologies, documentation, training, project delivery approaches, and tools
• Serve as a mentor or buddy to newly onboarded resources
• Participate in company-wide strategic initiatives
• Volunteer for company-sponsored community enrichment programs