Consulting Manager

Summary

Join Datacom as a Consulting Manager to lead and deliver cutting-edge Local Government ERP solutions. You will provide strategic guidance, manage a high-performing team, and serve as a trusted advisor to clients. This role requires strong ERP implementation experience and the ability to manage complex stakeholder relationships. You will lead consultants, manage financials, engage with customers, support sales, and provide development feedback. Datacom offers a dynamic, agile work environment with perks such as remote work, flexible hours, and professional development opportunities.

Requirements

• Consulting or Professional Services firm
• Strong People Management Experience
• Comfortable operating in an ERP project delivery environment
• An ability to manage complex stakeholder, vendor and team relationships
• Background in Local Government business processes
• Ability to build and lead collaborative teams to achieve organisational goals and objectives
• Deep knowledge of ERP platforms such as SAP, Oracle etc
• Experience in end-to-end ERP implementation
• Strong understanding of core business processes in Local Government (Finance, Rating, Regulatory etc.)

Responsibilities

• Team leadership - motivation / retention
• Personal development, upskilling and training
• Performance appraisals, management and one-on-ones
• Management of P&L and utilization and billable hours; seek to maximize revenue where-ever possible
• Budget and forecast preparation; review of monthly accounts
• Communicate with customers at C-suite level leadership
• Front projects from a delivery perspective alongside project managers, sales, product (where required) and executive
• Sign off delivery plans included in sales proposals and contracts
• Manage expectations regarding delivery timeframes with both customers and within Datacom
• Assist the Sales/Presales teams with the development of quality proposals and bids
• Present to prospects on implementation practices as required
• Ensure continuity between sales and delivery, bridging the gap between what is sold and what is delivered
• Continually provide feedback to the development teams regarding ease of product use, customer experience and efficiency of implementation to enable product improvements and reduced implementation timeframes

Benefits

• Remote working
• Flexi-hours
• Professional development courses