Moodle is hiring a
Content Designer UX Writer

Summary

The job involves working closely with product managers, UX designers, and the Experience Design Manager to develop intuitive experiences across Moodle’s product suite. The role requires experience in content design, collaboration with cross-functional teams, user research, and conducting user testing. The position is a remote role offered as a contractor for 12 months, with flexibility for full-time or part-time work.

Requirements

• Passion for, and experience in delivering excellent user experiences through content design
• Experience establishing and driving a new content design practice at a large scale software company
• Experience collaborating with cross-functional teams (e.g., designers, developers, product managers)
• Ability to quickly build rapport with and influence the stakeholders and teams you work with
• Experience conducting user research and translating insights into actionable content solutions
• Ability to show empathy and understanding for the end-user needs
• Exceptional writing and editing skills, with a strong eye for detail
• Ability to self-motivate and organise your own workload
• Excellent communication skills in English (both written and verbal) with the ability to quickly and effectively build strong relationships, trust, and credibility with stakeholders

Responsibilities

• Working closely with the Product Managers and UX Designers to develop product experiences and design content that aligns with Moodle’s voice, style, and tone at every step of the user journey
• Participating in UX research activities and the user testing process to gain insights from users and validate content decisions
• Creating and maintaining useful resources that help our teams and the Community create consistent, user-centered experiences
• Advocate for customer-centered design and development with our Product teams, championing adherence to our Discovery and Design process

Preferred Qualifications

Previous experience with content creation for global, multilingual audiences would be a bonus (but not essential)

Benefits

• Flexible working environment that promotes true work-life balance
• Motivating performance rather than micromanaging it, allowing you to feel empowered to do what you do best
• Gaining new skills by learning from highly skilled peers, along with your own learning and development allowance each year to support your growth
• Work with a global team on a worldwide platform and make a real difference
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good
• Extra 7 days paid leave to extend your weekends, recharge and enjoy a day off for your birthday!
• ���Choose your own’ benefit options
• Flexible public holidays