Content Manager

Summary

Join Tailscale as our Content Manager and become a key player in shaping our brand narrative for both technical and general audiences. You will craft engaging content for various platforms, collaborating with cross-functional teams. A significant portion of your role involves content creation and editing, while the remainder focuses on strategic planning and collaboration. Your expertise in transforming complex technical concepts into accessible content is crucial. You will ensure consistent messaging across all platforms, reflecting our company values. Over time, you will become a brand custodian, ensuring high-quality content and editorial excellence.

Requirements

• Minimum 3 years of experience in content editing, writing, or communications, ideally within a developer-focused or technology organization
• Ability to craft engaging, accurate, and concise content tailored to both technical and general audiences
• Comfortable working with technical subject matter; ability to distill complex concepts into accessible content
• Proven ability to effectively collaborate with cross-functional teams to achieve shared goals
• Exceptional attention to detail with the ability to manage multiple projects and deadlines simultaneously
• Proactive, independent, and eager to identify new content opportunities aligned with company priorities
• While we don’t expect the ideal candidate to know Tailscale inside and out, we are looking for people who have used Tailscale to some capacity, and understand how it works

Responsibilities

• Write, edit, and refine high-quality content for blogs, social media, newsletters, product announcements, and technical documentation such as whitepapers, research studies and other reports, collaborating with other writers and ensuring clarity, accuracy, and consistency
• Collaborate with communications, marketing, and product teams to develop strategic content plans that amplify key messages and align with product direction
• Partner closely with engineering and product teams to identify and surface compelling technical stories that highlight Tailscale’s unique strengths and innovation
• Work across teams — including PR, engineering, product, and community — to maintain consistency, accuracy, and alignment of messaging
• Occasionally publish and manage social media content to extend the reach of our stories and announcements. This may include video features on our Youtube channel too
• Monitor content performance, gather feedback, and continuously optimize content strategies for improved impact and engagement

Preferred Qualifications

• Experience working in a fully remote or distributed organization
• Familiarity with cybersecurity, networking, SaaS, or related technologies
• Track record of creating impactful content during periods of rapid growth or change
• A background in technology journalism may also be a benefit in this role

Benefits

• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles)
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• All-remote with the opportunity to work from anywhere —enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks