AvePoint is hiring a
Contract Renewal Representative

Logo of AvePoint

AvePoint

πŸ’΅ ~$159k-$250k
πŸ“Remote - Philippines

Summary

Join AvePoint as a Maintenance Renewal Representative and ensure current customers renew their annual maintenance contracts on time. This role requires selling, value proposition transfer, organizational skills, and high customer service.

Requirements

  • Bachelor’s degree
  • 1-2 years of experience in a related role
  • Ability to understand and convey business issues and technical concepts
  • Outstanding written and verbal communication skills
  • Superior work ethic and a positive attitude
  • Sense of urgency in a high-volume work environment
  • Ability to work well independently and as a team player
  • Ability to work in a flexible environment and adaptive to change

Responsibilities

  • Managing sales of existing customers
  • Ensuring timely renewals with existing customers
  • Coordinating with sales executives on account management and potential opportunities
  • Coordinating with internal (legal, accounting) and external business teams
  • Diligence with forecasting and maintaining ongoing and upcoming sales
  • Following up with quoted customers until renewals are closed
  • Tracking cancellations and reasons for cancellations
  • Maintaining knowledge of current products and pricing appropriately, to closing sales
  • Identifying and transferring leads to sales departments

Benefits

  • HMO coverage from day 1 of employment (+ 2 free dependents on your first day)
  • Paid annual and sick leaves (convertible into cash)
  • Paid compassionate leave (5 days)
  • Employee Dedication Award (Years of service)
  • Employee Referral Bonus Program
  • Promoting diversity and inclusion
  • Business Travel Opportunity (Top Performers)
  • Hybrid Working Arrangement
  • Competitive compensation package, Performance bonuses/incentives
  • Career growth & advancement opportunities

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