Contracts and Commercials Specialist

Summary

Join Boldr, a global B-Corp, as a Contracts and Commercials Specialist and own the execution and optimization of our client contracting process. You will be responsible for drafting, negotiating, and redlining contracts, serving as the primary legal point of contact for clients, and managing contract workflows. This role requires developing scalable legal processes, translating complex legal language, and owning the infrastructure supporting our legal governance framework. You will ensure terms align with pricing models and service-level expectations, build SOPs for contract workflows, and partner with various teams to align on legal risk and commercial goals. The ideal candidate possesses strong legal, commercial, and operational understanding, along with experience in contract negotiation and management. Boldr offers various benefits including training and development, private health insurance, paid time off, and work from home options.

Requirements

• 4–6+ years in Legal Ops, Contracts, or Legal/RevOps hybrid roles
• Hands-on redlining and commercial contract negotiation experience
• Strong client communication skills and ability to translate legal language into plain English for internal teams and clients
• Familiarity with service-based business models and global outsourcing contracts
• Financial awareness; understands how legal terms affect revenue, cost, and risk
• Strong attention to detail: especially when reviewing, drafting, and redlining legal terms
• Strong Business Acumen: Understands how legal terms impact pricing, invoicing, risk, and delivery
• Experience managing version control, audit trails, and compliance documentation (e.g., ISO 27001, SOC 2, GDPR, PCI)
• Experience improving or building internal contract workflows, approval paths, and escalation frameworks
• Strong knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Proactive, organized, and able to prioritize competing deadlines across stakeholders

Responsibilities

• Draft, negotiate, and redline MSAs, SLAs, SOWs, Order Forms, and amendments
• Serve as a primary legal point of contact for clients during contract negotiations and escalations
• Manage and improve contract workflows, approval paths, internal playbooks, and escalation frameworks
• Own contract lifecycle governance: template control, compliance alignment (ISO, SOC 2, PCI), version control and renewal tracking
• Design, implement and manage contract systems that support scale including standard order forms and templates, modular SLAs, and contract tooling)
• Own and maintain contract metadata, naming conventions, trackers, and document storage
• Ensure terms align with pricing models, staffing structures, and service-level expectations
• Build and maintain SOPs for contract workflows, escalation paths, and legal coordination, and drive consistency and operational efficiency
• Apply sound judgment in escalating legal issues, knowing when to engage General Counsel or external legal resources
• Partner with RevOps, Finance, and CX to align on legal risk, commercial goals, and margin impact

Preferred Qualifications

Experience supporting procurement processes and vendor contracting

Benefits

• Training & Development
• Private Health Insurance
• Paid Time Off
• Work From Home