Contracts Manager - Commercial/SaaS

Summary

Join COMPLY as a Contracts Manager and provide cross-functional support to various teams, including Sales, Finance, IT, Product, and Customer Support. You will draft, review, and negotiate diverse contracts, manage the contract lifecycle, and develop legal policies and playbooks. Collaborate with stakeholders to ensure contract terms align with business objectives, advise on customer contracts, and refine templates and guidance documents. Contribute to process improvement projects and provide contracts training. The ideal candidate possesses at least 3 years of in-house contract management experience, preferably in a SaaS technology company, and strong negotiation and communication skills.

Requirements

• Minimum 3 years of in-house contract management experience, preferably in a SaaS technology company
• Familiarity and experience reviewing and negotiating data security, data privacy, and intellectual property matters
• Knowledge of, and experience with, drafting and developing IT contracts, forms, policies and procedures including SaaS, services, statements of work, non-disclosure agreements, data processing, and other contracts
• Experience reviewing documents associated with GDPR, CCPA, NY DFS and other data privacy laws
• Excellent written and verbal skills, top-notch project management and record keeping skills and the ability to take directions and work independently in a fast-paced technology environment

Responsibilities

• Draft, review and negotiate all forms of customer and supplier documents including SaaS, PaaS, cloud, software license, professional and consulting services agreements, education and training contracts, NDAs, SOWs, event contracts, and partner contracts
• Manage the contract lifecycle including processing electronic signatures
• Research, develop and maintain legal policies, playbooks, training, and templates, intake processes and workflows, contract tooling, and other mechanisms to drive consistency, automation and efficiency in processing contracts
• Effectively collaborate with the key stakeholders to understand contract requirements and ensure terms support business objectives
• Assist, review, and advise the business on matters related to customer contracts, templates, and agreements in place with existing customers
• Regularly contribute to and refine templates, playbooks, and guidance documents. Support department-wide efforts to organize, manage, and archive contracts and agreement templates
• Participate in special projects in support of the General Counsel to develop, implement and enhance processes and policies that improve transaction velocity, efficiency, and standardization without material increase in risk
• Provide contracts training and counseling to individuals throughout the organization
• Coordinate with the legal team on compliance and other policy matters

Preferred Qualifications

• Substantial experience supporting FinTech or RegTech organizations and/or working with customer in the Financial Services Industry
• Familiarity with SEC, FINRA, FCA and other financial service market laws, rules and regulations; and/or
• Experience supporting Sales and Renewals organizations as internal clients

Benefits

• Comprehensive medical, dental and vision insurance at little to no cost starting on day one
• 401k with a company match
• Supplemental benefits at a discounted rate including home, auto and pet insurance
• Unlimited PTO
• Professional Development reimbursements
• Remote opportunities available for most positions
• Time to get together in person for company happy hours, team offsites and more