Remote Contracts Specialist

Summary

Join our team as we continue to grow and innovate in the physical security workforce management SaaS industry. As a key member of our organization, you will be responsible for managing client contracts, collaborating with cross-functional teams, and driving business growth.

Requirements

• 3 + years' experience renewals management, contract management, or sales operations
• Strong understanding of subscription-based business models and contract management
• Excellent communication and organization skills
• Proficiency in Salesforce, Deal Hub, and Microsoft Office Suite

Responsibilities

• Ensure Client contract date is accurate, clean and recorded in Salesforce and all associated Renewal information is in place
• Collaborate closely with Finance, Customer Success, and Professional Services to ensure all financial transactions are booked correctly in Salesforce
• Partner with CRO and CCO to provide accurate Renewal Forecasting, ensuring all Renewal Opportunities are created in SFDC with accurate ARR and Close Dates
• Ensure all client contracts are stored and archived correctly
• Produce monthly reporting on bookings and renewal transactions
• Build the Standard Operating Procedures (SOPs) for the function, ensuring scalability and ongoing process improvements
• Run regular audits on historical contracts to ensure bookings and billings are accurate
• Partner with Sales to accurately book complex transactions (downgrades, product swaps, mid term changes) in Salesforce