Copywriter

Summary

Join Affirm's Creative Content Team as a mid-level Content Designer and play an essential role in shaping and delivering impactful messaging across various platforms. You will collaborate with cross-functional teams to ensure alignment between product messaging and user needs and business objectives. Responsibilities include writing and refining content for email, in-app messaging, and web; developing and maintaining messaging frameworks; driving content strategies for campaigns; contributing to Affirm's voice and tone; supporting content optimization; collaborating with legal and compliance teams; and working with the Product Design team to seamlessly integrate messaging into product design. This role requires 2+ years of experience in copywriting and/or content design within a product or tech-focused environment, hands-on experience writing for various mediums, and proven collaboration skills. A passion for content innovation and attention to detail are also essential. Affirm offers competitive benefits, including 100% subsidized medical coverage, dental and vision for you and your dependents, flexible spending wallets, competitive time off, and an employee stock purchase plan.

Requirements

• 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment
• Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium
• Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions
• Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience
• A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment
• Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content
• Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards
• A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users

Responsibilities

• Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone
• Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives
• Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions
• Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals
• Contribute to the evolution of Affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints
• Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews
• Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines
• Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly
• Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount