Corporate Communications & Employee Engagement Coordinator

Summary

Join Included Health as a Corporate Communications & Employee Engagement Coordinator and play a vital role in fostering a connected and informed company culture. Reporting to the Senior Manager of Corporate Communications, you will execute the internal communications program, enhance cross-team collaboration, and create engaging content. Key responsibilities include managing internal programs and events, optimizing communication channels, and collaborating with cross-functional teams. You will also measure the effectiveness of communication strategies and prepare reports to evaluate outcomes. This role is crucial for boosting employee understanding, pride, and engagement, supporting operational efficiency, and integrating key Corporate Communications initiatives. Success in this position requires strong communication skills, experience in internal communications, and proficiency in various communication tools.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field
• 2+ years of proven experience in internal communications or corporate communications, ideally within the healthcare industry or a similarly regulated and fast-paced environment
• Exceptional writing, editing, and verbal communication skills with a strong eye for detail and the ability to craft clear, compelling messages for diverse audiences
• Proficiency in using communication tools and platforms, including Google Workspace, intranet software (e.g., Simpplr, Confluence), and project management tools (e.g., Asana)
• Ability to work collaboratively in a dynamic, fast-paced environment and effectively manage multiple projects simultaneously with competing deadlines
• Passion for fostering positive employee experiences and a strong company culture

Responsibilities

• Program & Event Management : In partnership with the Senior Manager, tactically support the planning and execution of all internal communications programs and events, including All Hands Meetings, Employer Ambassador Program, intranet initiatives, and key message campaigns
• Content Creation & Curation : Develop engaging and informative content, such as articles, announcements, and newsletters, that clearly communicate organizational updates, policies, and initiatives across key internal channels. Ensure all content is accurate, consistent, and aligns with Included Health’s mission and values
• Channel Optimization : Manage and optimize internal communication channels and vendor relationships (e.g., intranet platforms, collaboration tools like Slack) to facilitate seamless information flow and maximize employee engagement and impact. Monitor channel effectiveness and implement improvements based on feedback and analytics
• Cross-Functional Collaboration : Partner with teams across Corporate Communications (e.g., social media, public relations, content, brand) to ensure aligned messaging and integrated campaigns
• Stakeholder Partnership : Build strong relationships with key stakeholders across all departments and Employee Resource Groups (ERGs) to gather insights, support communication initiatives, and ensure a regular cadence of cross-functional input to inform and improve program priorities
• Operational Support : Support the Corporate Communications leadership team in optimizing operational workflows and system management (e.g., Asana, content calendar) for the team, ensuring efficient information sharing and project coordination
• Impact Measurement : In partnership with the Senior Manager, establish clear metrics to measure the effectiveness of internal communication strategies and engagement initiatives
• Performance Analysis : Prepare regular reports and analyses to evaluate communication outcomes, identify areas for improvement, and align internal communications metrics with broader Corporate Communications team KPIs

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies
• Work-From-Home reimbursement to support team collaboration home office work