Corporate Parts Support Specialist

Summary

Join EquipmentShare as a Corporate Parts Support Specialist! This remote position, covering Dallas, TX and surrounding areas, supports various teams across divisions. You will streamline branch parts department processes, collaborate with multiple teams (Service Procurement, Supply Chain, Business Analytics, Logistics Operations), and optimize operational efficiency. The role requires strong communication, problem-solving, and relationship-building skills. A competitive salary, comprehensive benefits, and professional development opportunities are offered.

Requirements

• High School Diploma
• Experience in equipment maintenance
• A strong understanding of all aspects of service, parts, and warranty
• A strong understanding of purchasing and logistics
• The ability to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
• Must be extremely detail-oriented
• Excellent communication and problem-solving skills
• The ability to build, nurture, and maintain relationships with vendors and customers throughout every step of the parts purchasing process
• May be required to lift 25-50 lbs
• Prolonged standing, bending, and lifting
• Required to travel 75% of the time
• Excellent in follow-up and documentation

Responsibilities

• Streamline processes for Branch level Parts Departments
• Work with the Regional Parts Support Specialist Lead to implement and execute parts room concept based on utilization, efficiency, and vendor allocations
• Work directly with the Service Procurement Team to source parts and ensure prompt and accurate delivery
• Work in collaboration with the Supply Chain team for the best part demand planning for each branch
• Adapt principles from 5s, to bring consistency and functional excellence to our parts departments
• Work with the Business Analytics team to develop systems and tools to help reduce waste and deadstock to improve overall inventory management
• Assist EquipmentShare branch locations with parts support
• Optimize/improve the operational efficiency, visualization, and performance
• Work dedicated to a Region and create a strong relationship with the branches to become the trusted partner to improve their daily processes
• Support the Logistics Operations team in executing continuous improvement projects

Preferred Qualifications

3 years of parts experience

Benefits

• Competitive salary
• Medical, Dental and Vision coverage for full-time employees
• 401(k) and company match
• Generous paid time off (PTO) plus company paid holidays
• Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch)
• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees
• Seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, happy hours and more)
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
• Opportunities for career and professional development with conferences, events, seminars and continued education