Country HR Lead

Summary

Join GoGlobal's Global People Services (GPS) team as a lead for the UK and Ireland, shaping strategy and acting as the employment legislation expert. You will be the regional subject matter expert for clients on projects like M&A deals and HR advisory, and will also back up the Payroll Manager. You'll meet with clients for onboarding, offboarding, and complex queries, serving as an escalation point for account managers and your team. Staying current on HR trends and regional regulations is crucial, as is providing on-the-ground support. You will collaborate with Compliance, the Regional Payroll Manager, and Country Leads to shape regional strategy and enhance GoGlobal's competitive advantage. Managing and developing the Local Representatives team, providing training and mentorship, is also a key responsibility. Finally, you will participate in other ad-hoc projects as needed.

Requirements

• Work experience as an HR Manager with payroll exposure, and a willingness to be involved in payroll processing when needed
• In-depth knowledge of labor legislation in the UK and Ireland
• Organizational skills
• Great verbal and written communication and negotiation skills
• Strong analytical and research skills
• Natural curiosity and love of collaboration
• Ability to navigate the needs of clients, client employees and internal stakeholders which includes creative problem solving
• Ability to grasp and use new technology efficiently and effectively
• Experience of managing and developing a team

Responsibilities

• Meet and greet our clients and work with them for onboarding, offboarding and complex queries, act as the subject matter expert toward clients in terms of M&A/TUPE, payroll as a service matters and other HR advisory services
• Serve as an escalation point for our Account Managers/Clients as well as your own team of Local Representatives, guiding and developing them
• Keep up-to-date with the latest HR trends and regulatory changes in your region and communicate to the teams as applicable
• Provide on the ground support which can include answering employee and client queries through to arrangement and maintenance of local mandatory and supplementary benefits
• Familiar with payroll, having worked in a dual role previously is preferred. Act as a backup for the Payroll Manager, stepping in when required to support payroll processing and resolve any issues to ensure client workers are paid accurately and on time
• Work closely with Compliance, Regional Payroll Manager and Country Leads team to shape the strategy of the region, including proactively working to ensure processes and practices are suitable for clients, client employees and GoGlobal and recommend changes to our offering to enhance our competitive advantage
• Manage the Local Representatives and work together with Regional Payroll Manager for Payroll team to ensure the team have the training and development needed to operate independently, track and evaluate their work and act as a coach and mentor for them
• Other Ad Hoc Projects being requested

Benefits

Fully remote work, and hybrid options in some countries