Creative Director

Summary

Join Headway as Creative Director and lead the transformation of mental healthcare perception and access through impactful brand storytelling and high-performing growth campaigns. Define the brand identity, drive measurable growth, and partner with executives and cross-functional leaders. Shape Headway's global presence by building creative systems and campaigns that resonate with millions seeking mental healthcare and thousands of providers. The role involves leading a world-class creative team, owning the creative and brand foundation, translating business objectives into actionable strategies, and partnering with Product Design for brand cohesion. This leadership position requires a strong portfolio, extensive team management experience, and expertise in growth marketing and creative operations scaling.

Requirements

• 5+ years as a Creative Director with a portfolio demonstrating impactful, boundary-pushing creative work
• Demonstrated experience managing creative teams of 10+ people while executing major rebrands or brand evolutions that generated quantifiable business impact and market differentiation
• Combined agency and in-house experience with Series C/D+ startup environment, preferably in healthcare, wellness, or mission-driven companies that balance purpose with growth
• Exceptional artistic vision and design sensibilities with meticulous attention to detail, aesthetics, and brand consistency across all creative touchpoints
• Growth marketing expertise with proven track record of developing creative campaigns that improved conversion rates through systematic testing and optimization
• Experience scaling creative operations during periods of rapid company growth, including building processes, systems, and team structures that maintain quality while increasing output
• Track record of successfully navigating complex stakeholder environments while maintaining creative integrity and meeting aggressive business timelines

Responsibilities

• Lead and scale a world-class creative team with diverse expertise, including brand design, copy, video production, and campaign development, as well as Creative Ops
• Own creative and brand foundation: including brand identity systems, creative templates, campaign frameworks, etc
• Translate business objectives and brand goals into actionable creative strategies and executions
• Drive brand and creative initiatives to tell compelling story for Headway with execs, marketing and product leadership
• Partner with Product Design to maintain brand cohesion across all the key touchpoints across marketing and product

Benefits

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development