Creative Operations Manager

Summary

Join Maven Clinic as their Creative Operations Manager and elevate their creative output by optimizing processes and empowering cross-functional teams. You will analyze workflows, identify bottlenecks, and implement scalable solutions. This role requires proven leadership, problem-solving skills, and experience in design operations. Preferred qualifications include familiarity with industry tools and experience in B2B2C or the health industry. Maven offers a flexible hybrid work model and a competitive benefits package, including health insurance, parental leave, professional development opportunities, and 401k matching.

Requirements

• Demonstrate a proven track record of leading projects and guiding team goals by taking ownership and driving results. Inspire and motivate team members to achieve high performance
• Possess strong problem-solving skills with a proven ability to aid the team in resolving issues effectively. Identify, analyze, and address complex project challenges
• Have specific experience in a design or creative operations role, managing workflows within creative teams, and understanding the unique challenges of design project management
• Possess excellent interpersonal and communication skills, with the ability to negotiate while maintaining effective relationships
• Have experience working in an agile environment, able to adapt quickly to changes in priorities and manage multiple projects simultaneously

Responsibilities

• Uphold the integrity of the brand while ensuring project deliverables and objectives are met with precision and timeliness
• Champion operational efficiency, leveraging best-in-class production strategies that are agile, cost-effective, and maintain creative excellence
• Foster strong relationships with internal stakeholders and cross-functional teams, collaborating strategically to solve problems and drive efficiency. This includes facilitating efficient communication and decision-making processes
• Serve as the key point of contact for internal creative projects, demonstrating leadership and professionalism in managing and facilitating solutions for business challenges
• Effectively manage and troubleshoot complex situations involving creative resources, vendor relationships, and project adjustments
• Ensure clear, effective, and proactive status updates and reports to all relevant parties

Preferred Qualifications

• Demonstrate proficiency in project management software and tools such as Asana, Jira, or similar, as well as familiarity with design software like Adobe Creative Suite and Figma
• Have experience in B2B2C, Health or relevant industry

Benefits

• Employer-covered health, dental, and insurance plan options
• Access to the full Maven platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting