Senior Creative Operations Manager

Summary

Join Trafilea, a global direct-to-consumer eCommerce group, as a Sr. Creative Operations Manager and lead the operational engine behind the production of thousands of direct-response creatives annually. You will ensure seamless execution across all stages of content production, from storyboard to final ad delivery, while elevating the creative bar and driving measurable business impact. This role requires a strategic executor who can bring structure to creative chaos, optimize workflows at scale, and lead a high-output team. Trafilea offers a dynamic remote work environment, opportunities for professional growth, and a great benefits package. The company fosters an agile, innovative environment and is recognized for its commitment to diversity, equity, and inclusion. Trafilea has been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

Requirements

• 7+ years leading creative operations, preferably in DTC, agency, or high-growth environments
• Deep understanding of direct response advertising and production workflows
• Strong technical background in post-production and creative QA
• Familiar with creative performance metrics and able to bridge creative with media
• Highly structured and organized; thrives in fast-paced, iterative environments
• Collaborative leadership style: brings energy, clarity, and accountability to teams
• Curious and trend-savvy: follows UGC, AI, creative tooling, and optimization trends

Responsibilities

• Lead the end-to-end production of high-volume creative assets (video, UGC, static) across Meta, TikTok, YouTube, ensuring every deliverable meets direct-response and brand standards
• Act as the operational bridge between Creative Strategy, Media, Production, and Post-Production teams to streamline execution and remove bottlenecks
• Run weekly creative rituals (planning, launch setup, and performance reviews) and deliver actionable reporting through the Acquisition Winners Report and dashboards
• Drive innovation through the integration of AI tools, workflow enhancements, and adoption of new content formats to boost efficiency and output
• Align creative operations with CRO testing and funnel needs, supporting scale-up of winning creatives, scripting refinement, and campaign execution

Benefits

• Collaborate with world-class talents in a data-driven, dynamic, energetic work environment
• Opportunity to grow and develop both professionally and personally
• Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion
• Openness to new ideas and initiatives
• Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!