Sales Operations Manager

Summary

Join OLIPOP as their Sales Operations Manager and support the daily operational management for key customers, collaborating with sales representatives and stakeholders. You will be responsible for new customer onboarding, item setup, creative requests, demo coordination, and managing third-party platforms. This role requires strong cross-functional collaboration, process improvement skills, and experience with sales automation tools. The ideal candidate has 4-7 years of experience in sales operations, business analysis, or sales support management, with demonstrated experience onboarding new distributors. The position offers a base salary of $90,000-$100,000 plus a bonus and the opportunity to work in a fast-paced, collaborative environment.

Requirements

• 4-7 years of proven experience in sales operations, business analysis, or sales support management
• Demonstrated experience onboarding new distributors  (UNFI, KeHE Preferred), and managing project and scope
• Ability to partner cross-functionally with supply chain, operations to identify creative solutions for shipping, logistics
• Strong organization skills and attention to detail, however not to the point of being inflexible
• Ownership experience in end-to-end process of tracing the sales process and conversation rates throughout the sales funnel
• Program and project management capabilities
• The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication
• Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment
• Excellent interpersonal, written and oral communication
• Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values
• 15% estimated travel

Responsibilities

• Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes
• Support the field sales team with general administrative tasks that support the daily and long term business needs
• Communicate regularly with internal and external partners and customers through weekly operations calls and as needed meetings to ensure high level of customer service is maintained
• Drive tactical planning throughout all departments (supply chain, shopper marketing) of the organization closest to the customer
• Responsible for managing and updating third party platforms to manage product portfolio internally and for external partners
• Increase sales productivity by simplifying processes and implementing sales automation tools: ex: contract management, content enablement software, etc
• Provide consistent feedback for constant process improvement in the sales organization to scale with business growth
• Partner with internal teams during onboarding process, ensuring legal compliance and system setup (Netsuite)

Preferred Qualifications

Ideal candidate has experience in CPG and supporting Regional Grocery and DSD networks

Benefits

$90,000-$100,000 base salary + bonus