Credit and Collections Manager

Summary

Join CoreWeave's growing team as the Credit and Collections Manager, leading a small team and building scalable processes. You will leverage your expertise in collections, credit, and cash application to enhance CoreWeave's financial performance and provide valuable insights to executives. Responsibilities include overseeing collections, credit, and cash application processes; designing and implementing new systems; creating AR-related reports; managing bad debt; and collaborating with the Billing team. You will also support month-end close, participate in SOX control design and implementation, and contribute to the audit process. This role reports to the Head of Commercial (Revenue) Accounting and offers a chance to make a significant impact in a dynamic environment.

Requirements

• 4+ years of experience in Accounts Receivable
• 2+ years of progressive team management experience
• Experience in a high-growth tech company with high-dollar and highly-negotiated B2B contracts
• Prior experience growing remote Accounts Receivable team members
• Strong analytical skills and a driven problem-solver
• Excellent communication skills, both written and verbal
• Bachelor’s Degree or equivalent work experience
• Solid experience with NetSuite and Excel
• Experience implementing new systems to assist with or automate collections and/or cash application processes
• Experience with invoicing customers
• Experience at Manager level or above in a publicly traded high-growth tech company
• Applicants must have work authorization that does not require sponsorship from the company now or in the future

Responsibilities

• Lead the Credit and Collections team and its activities, including collection, credit management, and cash application
• Identify process improvements, design solutions, and see those solutions through to successful completion
• Select and implement systems to manage and automate the credit, collections, and cash application activities
• Adjust on a recurring basis our collections strategy with appropriate dunning messages, including deactivation and utilization of third-party collections
• Develop and coach our Collections team members, including both internal and outsourced resources, and hiring future team members
• Lead the cash collection forecasting process
• Build positive relationships with customers and partners
• Propose, implement, report, and improve our Accounts Receivable-related metrics
• Examine and improve our month-end close process related to Accounts Receivable
• Automate processes and partner with other teams to automate joint processes
• Assist in designing SOX controls, as well as implement and perform those controls
• Drive continuous improvement across all Accounts Receivable functions

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption
• At CoreWeave, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work