CRM Business Analyst

Summary

Join Brakes as a Salesforce CRM Business Analyst and contribute to the design and implementation of Salesforce solutions. Working remotely, you will collaborate with the Brakes business and Sysco Platform team to define and build robust solutions. Key responsibilities include capturing business requirements, estimating project timelines, creating project plans, and ensuring comprehensive documentation. You will act as a liaison between the business and development teams, fostering strong relationships and understanding business processes. This role offers a competitive salary, generous benefits, and real career opportunities within Sysco, a global leader in foodservice.

Requirements

• Experience with Salesforce within a multi-functional environment
• Demonstrable experience of building and delivering in large organisations
• Experience of Agile Project environments (inc User Story writing)
• Ability to thrive in a very busy, demanding and pressurised environment

Responsibilities

• Responsible for capturing and defining functional business facing requirements associated to the creation of functionality within Salesforce through the use of a prioritised requirements list
• Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects
• Ensure that there is clear and consistent documentation associated to a business analyst activity such as PRL, Data Dictionaries, process maps etc
• Create functional, technical and design documentation and provide advice on application solutions
• Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes
• Act as a bridge between business & development team

Preferred Qualifications

Experience of Jira, SAP/ BW/ Office Applications

Benefits

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility