CRM Developer

Summary

The job is for a CRM Developer at Massive Rocket, a fast-growing agency specializing in Braze and Snowflake. The role involves creating engaging emails, push notifications, and in-app messages, ensuring seamless data integration between Braze and other systems. The ideal candidate should have 2+ years of experience in CRM Development or Frontend Development.

Requirements

• 2+ years of experience in CRM Development or Frontend Development
• Strong understanding of programming fundamentals (conditionals, loops, comparisons, filtering, assigning variables, and variable types.)
• Proficiency in HTML, CSS, and JavaScript for crafting and styling dynamic notifications
• Experience with templating languages such as Handlebars.js, Mustache, Liquid, MJML or similar templating language
• Experience leveraging JSON data models when building templates
• Understanding of responsive design principles and mobile-first development
• Experience with leveraging RESTful APIs
• Experience with Git
• English at C1 level

Responsibilities

• Analyze and Clarify Client Needs: Collaborate with clients to understand their CRM requirements for emails, push notifications, in-app messages, and more, translating them into technical specifications
• Execute Customer Requests: Perform code changes, enhancements, and bug fixes in Braze to meet client needs and improve system functionality
• Support Brand Growth: Develop and implement innovative CRM solutions using Braze to drive the ongoing growth of the brand
• Optimize Message Development: Use best practices in developing emails, push notifications, and in-app messages, ensuring compliance with regulations and accessibility standards
• Prepare and Execute Campaigns: Design, develop, and deploy Braze campaigns with dynamic content to maximize engagement across various message types
• Perform Quality Checks: Conduct rigorous quality checks on all Braze CRM solutions to ensure accuracy, performance, and reliability
• Investigate Performance Issues: Diagnose and resolve performance problems in Braze campaigns and CRM systems to ensure optimal delivery and engagement rates
• Collaborate with Teammates: Work with cross-functional teams to enhance processes and workflows in Braze for better efficiency

Preferred Qualifications

• Experience working an agency setting or working with external clients
• Proficiency in Braze or equivalent platforms like Salesforce Marketing Cloud or similar
• Basic knowledge of SQL for data manipulation and retrieval
• Braze or Saleforce Certifications

Benefits

• Fast-moving environment – you will never stop learning and growing
• Supportive and positive work culture with an emphasis on our values
• International presence – work with team members in Europe, the US, and around the globe
• 100% remote forever
• Flexible Vacation Policy
• Career progression paths and opportunities for promotion/advancement
• Organised team events and outings