Constant Contact is hiring a
Customer and Market Researcher

Summary

The job is for a Customer and Market Researcher at Constant Contact. The role involves conducting research projects, analyzing data, creating reports, and presenting findings to senior leadership. The position can be in-person or remote, with offices available in Boston, MA, Gainesville, FL, or Loveland, CO.

Requirements

• Bachelor’s degree, ideally within the marketing, business, economic, or social science fields. Master’s degree preferred
• 5+ years of work experience in market or customer research, marketing, data analytics, competitive intelligence, consulting
• Knowledgeable in statistics and statistical software (i.e. Excel, DisplayR, SPSS, SQL). and is comfortable with conjoint analysis, max diff, chi-squared testing
• Knowledgeable of survey research and best practices and survey software (i.e. Alchemer, Qualtrics)

Responsibilities

• Independently conduct research projects from start to finish, including research design, analysis, report building, and dissemination of core insights
• Conduct complex in-depth market, customer, and competitor analysis ranging from regression analysis to pulling out key insights and themes from competitor investor reports
• Translate data into actionable insights, create reports, and present research findings to senior leadership
• Become a key point of contact for stakeholders and teams, as well as become the subject matter expert for our target audience
• Lead and manage larger multi-person research projects, ensuring that deadlines are hit, tasks are appropriately delegated while also contributing to the research process

Benefits

• Generous paid time off policy
• Competitive benefits package that supports the health and well-being of you and your family