Constant Contact is hiring a
Manager, Customer and Market Research

Summary

The job is for a Manager of Customer and Market Research at Constant Contact. The role involves conducting research projects, mentoring junior researchers, presenting findings to senior leadership, and contributing to the strategic direction of the research group. The candidate should have a bachelor's degree in Statistics, Marketing, Economics, Business, or a related field, and 8+ years of Market and Customer Research Experience.

Requirements

• Bachelor's degree in Statistics, Marketing, Economics, Business, or a related field
• 8+ years of Market and Customer Research Experience, leading progressively more complex projects that tangibly impact high-level business decisions
• 2+ years leading junior research teams
• Experience with advanced market and customer research studies (i.e., pricing and packaging studies and market segmentation)

Responsibilities

• Independently conduct research projects from start to finish, including research design, analysis, report building, and dissemination of core insights
• Mentor, develop, and manage junior researchers, growing their current skills and ensuring their projects are done on time and up to standards
• Become a key point of contact for senior leaders and teams. Present research findings to senior leadership and conduct larger team shareouts
• Lead and manage larger multi-person research projects, ensuring deadlines are met and tasks appropriately delegated while contributing to the research process

Benefits

Health and welfare benefits including paid leave